Shipping and Delivery Policy

At MERCATO TNG, we do everything we can to ensure fast and reliable delivery throughout Morocco.

1. Delivery areas

We deliver to every city and region of Morocco through our logistics partners.

2. Delivery times

Average delivery times are 2 to 7 working days, depending on your city and product availability.

3. Delivery charges

Delivery charges vary according to the destination and the weight of the parcel.
The exact amount is given to you when your order is confirmed by phone.

4. Cash on delivery

Payment is made in cash when you receive the product (cash on delivery).
No deposit or online payment is required.

5. Order tracking

You can check the status of your order by contacting our customer service at:
Email: contact@mercatotng.com
Phone: +212 615 569 783

6. Delays or incidents

In the event of a delay or a delivery problem, our team will contact you immediately to find the best solution.

7. Receiving your parcel

Please check the condition of the parcel on delivery.
If the product is damaged or defective, please contact our customer service within 48 hours.